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Social interaction while volunteering

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I've started volunteering as a computer monitor in a goodwill computer lab, which involves a lot of assistance with computer skills and filling out applications.  I've also been instructed during training not to do it for the people that ask for assistance, but sometimes, they want me to.  It makes it more anxiety inducing not to know what level of help to provide, on top of the anxiety from social interaction.  

I am also nervous because I skipped my last scheduled time because I broke my phone.  I dropped it in the college parking garage and skipped it because I can't figure out how to get anywhere without gps -_-  They emailed me and I told them what happened and apologized but blah.

I'm pretty nervous about going back.  

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